Privacy Policy

Basic information on data protection

Person in charge of treatment: Benarroch Asesores, S.L.

Purpose: Provision of online services, Management of web users, Commercial communications related to our services.

Legitimacy: Express consent and legitimate interest

Addressees: No data is transferred to third parties, unless legally required.

Rights: Access, rectification and deletion of data, as well as other rights, as explained in the additional information.

Additional information: You can consult the additional and detailed information on Data Protection in the attached clauses which are found within this privacy policy.

At Benarroch Asesores, S.L. we work to offer you the best possible experience through our products and services. In some cases, it is necessary to gather information to achieve this. We care about your privacy and believe that we must be transparent about it. Therefore, and for the purposes of the provisions of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 (hereinafter, “RGPD”) on the protection of individuals with regard to the processing of personal data and the free movement of such data, and the Law 34/2002, of 11 July, on Services of the Information Society and Electronic Commerce (hereinafter, “LSSI”), Benarroch Asesores, S. L.L. informs the user that, as responsible for the treatment, it will incorporate the personal data provided by the users in an automated file.

Our commitment begins with explaining the following:

Data is collected so that the user experience is improved, according to their interests and needs.

We are transparent about the data we obtain about the user and the reason why we do it.

Our intention is to offer you the best possible experience. Therefore, when we are going to use your personal information we will always do so in compliance with the regulations, and when necessary, we will ask for your consent.

We understand that your data belongs to you. Therefore, if you decide not to authorise us to process them, you can ask us to stop processing them.

Our priority is to guarantee your security and to treat your data in accordance with European regulations.

If you wish to obtain more information about the treatment of your data, please consult the different sections of the privacy policy below:

Who is responsible for processing your personal data?

Identity: Benarroch Asesores, S.L.

Registered address: C.Cial. El Pilar, Local 7, Urb. El Pilar, Ctra. Nac. 340, Km 168 – 29680 Estepona – Málaga.

C.I.F. nº: B-93.044.949

Registered in the Mercantile Registry of Malaga, VOLUME: 4732 BOOK: 3640 PAGE: 8 SHEET: MA-104300 REGISTRATION: 1

Email: admin@benarrochrealestate.com

Web: www.benarrochrealestate.com

Benarroch Asesores, S.L. has appointed an internal contact person within its organisation. If you wish to make an enquiry regarding the processing of your personal data, you can contact us by e-mail at admin@benarrochrealestate.com.

What personal data do we collect?

The personal data that the user may provide:

• Name.

• E-mail address.

• Telephone.

• IP address, date and time you accessed our services, internet browser you use and data about the device’s operating system.

• Any other information or data you decide to share with us.

In some cases, it is compulsory to fill in the registration form in order to access and enjoy certain services offered on the website; likewise, not providing the personal data requested or not accepting this data protection policy means that it is impossible to subscribe, register or participate in any of the promotions in which personal data are requested.

Why and for what purpose do we process your data?

At Benarroch Asesores, S.L. we treat the information provided by interested parties with the following purposes:

Manage orders or contract any of our services, either online or in the centres.

Manage the sending of the information you request.

Manage customer ratings to provide better service.

Develop commercial actions and carry out the maintenance and management of the relationship with the user, as well as the management of the services offered through the website and the information tasks, being able to carry out automatic assessments, obtaining profiles and customer segmentation tasks in order to personalise the treatment according to their characteristics and needs and improve the customer’s online experience.

To develop and manage competitions, draws or other promotional activities that may be organised.

In some cases it will be necessary to provide information to Authorities or third companies for auditing purposes, as well as to handle personal data from invoices, contracts and documents in order to respond to customer or Public Administration complaints.

We inform you that the personal data obtained as a result of your registration as a user will be processed in accordance with the Registry of Processing Activities and Operations (RAT), which will be updated periodically as established in the RGPD.

What is the legitimacy for the processing of your data?

The processing of your data can be based on the following legal bases:

Consent of the interested party for the contracting of services and products, for contact forms, requests for information or registration in e-newsletters and for the evaluation of activities.

Legitimate interest in the processing of our customers’ data in direct marketing actions and express consent of the data subject for all matters relating to automatic assessments and profiling.

Compliance with legal obligations for fraud prevention, communication with public authorities and third party claims

How long do we keep your data?

The processing of data for the purposes described will be maintained for the time necessary to fulfil the purpose of collection (e.g. for the duration of the commercial relationship), as well as for the fulfilment of legal obligations arising from the processing of the data.

To which recipients are your data communicated?

In some cases, only when it is necessary, Benarroch Asesores, S.L. will provide users’ data to third parties. However, the data will never be sold to third parties. The external service providers (for example, payment providers or delivery companies) with whom Benarroch Asesores, S.L. works may use the data to provide the corresponding services, however, they will not use this information for their own purposes or for transfer to third parties.

Benarroch Asesores, S.L. tries to guarantee the security of personal data when it is sent outside the company and ensures that third party service providers respect confidentiality and have the appropriate measures to protect personal data. These third parties are obliged to guarantee that the information is treated in accordance with data privacy regulations.

In some cases, the law may require that personal data be disclosed to public bodies or other parties, but only to the extent necessary to fulfil such legal obligations.

Where is your data stored?

In general, the data is stored within the EU. For data sent to third parties outside the EU, we will ensure that they offer a sufficient level of protection, either because they have Binding Corporate Rules (BCR) or because they have adhered to the “Privacy Shield”. In addition, we will formalise the relevant standard clauses with such third parties.

What rights do you have and how can you exercise them?

You can address your communications and exercise your rights by sending a request to the following e-mail address: admin@benarrochrealestate.com

By virtue of the provisions of the RGPD you can apply:

Right of access: you can ask for information about the personal data we have about you.

Right of rectification: you can communicate any change in your personal data.

Right to delete and forget: you can request the deletion of your personal data after they have been blocked.

Right to limit processing: this involves restricting the processing of personal data.

Right to oppose: you may withdraw your consent to the processing of your data by opposing its further processing.

Right to portability: in some cases, you can request a copy of the personal data in a structured, commonly used, machine-readable format for transmission to another manager.

Right not to be subject to individual decisions: you can request that decisions not be taken on the basis of automated processing alone, including profiling, which produces legal effects or significantly affects the data subject.

In some cases, the request may be refused if you ask for the deletion of data necessary for the fulfilment of legal obligations.

Likewise, if you have a complaint about the processing of your data, you can make a claim to the control authority which in this case is the Spanish Data Protection Agency.

Who is responsible for the accuracy and truthfulness of the data provided?

The user is solely responsible for the veracity and correctness of the data included, exonerating Benarroch Asesores, S.L. from any responsibility in this regard.

Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information in the contact, registration or subscription forms that appear on the website. Benarroch Asesores, S.L. reserves the right to terminate the services contracted with the users, in case the data provided are false, incomplete, inaccurate or not updated.

Benarroch Asesores, S.L. is not responsible for the veracity of the information that is not of its own making and of which another source is indicated, so it does not assume any responsibility for hypothetical damages that could arise from the use of such information.

Benarroch Asesores, S.L. reserves the right to update, modify or eliminate the information contained in its web pages and may even limit or not allow access to such information.

Benarroch Asesores, S.L. is exonerated from any responsibility for any damage or harm that the user may suffer as a result of errors, defects or omissions in the information provided by Benarroch Asesores, S.L. provided that it comes from sources other than the user.

Likewise, the user certifies that he or she is over 14 years of age and has the legal capacity to give his or her consent to the processing of his or her personal data.

How do we treat the personal data of minors?

In principle our services are not specifically aimed at minors. However, in the event that any of them is addressed to minors under fourteen years of age, in accordance with Article 8 of the RGPD and Article 7 of the LO3/2018, of December 5 (LOPDGDD), Benarroch Asesores, S.L. will require the valid, free, unequivocal, specific and informed consent of their legal guardians in order to process the personal data of the minors. In this case, the DNI or other form of identification of the person giving consent will be required.

In the case of persons over fourteen years of age, the data may be processed with the user’s consent, except in those cases where the law requires the assistance of the holders of parental authority or guardianship.

What security measures do we apply to protect your personal data?

Benarroch Asesores, S.L. has adopted the legally required security levels for the protection of Personal Data, and tries to install those other means and additional technical measures within its reach to avoid the loss, misuse, alteration, unauthorised access and theft of the Personal Data provided to Benarroch Asesores, S.L.

Benarroch Asesores, S.L. is not responsible for any hypothetical damage or harm that could be derived from interferences, omissions, interruptions, computer viruses, telephone breakdowns or disconnections in the operation of this electronic system, caused by causes beyond the control of Benarroch Asesores, S.L.delays or blockages in the use of this electronic system caused by deficiencies or overloads of telephone lines or overloads in the Data Processing Centre, in the Internet system or in other electronic systems, as well as damages that may be caused by third parties through illegitimate intromissions beyond the control of Benarroch Asesores, S.L. Nevertheless, the user must be aware that security measures in the Internet are not impregnable.

Links to other websites

The website https://benarrochrealestate.com may contain links to other websites. When you click on one of these links and access an external website, your visit will be subject to the privacy policy of that website, and Benarroch Asesores, S.L. is not responsible for its privacy policy.

How do we use cookies?

The web site and the RRSS of Benarroch Asesores, S.L. use cookies, in order to optimise and personalise your browsing. Cookies are physical information files that are hosted in the user’s own terminal. The information collected through cookies is used to facilitate the user’s navigation through the portal and to optimise the browsing experience. The data collected through cookies may be shared with the creators of the same, but in no case will the information obtained by them be associated with personal data or data that can identify the user.

However, if the user does not want cookies to be installed on his or her hard drive, he or she can configure the browser in such a way as to prevent the installation of these files. For more information please see our Cookie Policy https://www.benarrochrealestate.com

Can the privacy policy be changed?

This privacy policy is subject to change. We encourage you to review the privacy policy from time to time.